酒店服务员损坏了客人的东西要怎么处理？

Question

做为服务员的角度，要如何处理这件事？
能用英语写的加分

Answer 1

如果客人还不知道，先告诉他，然后赔礼道歉，表达愿意赔偿其损失；如果客人知情的情况下，立马赔礼道歉，表达愿意赔偿其损失。无法赔偿的情况下，最好不要主动说愿意赔偿。

Answer 2

首先道歉，客人要求赔偿时必须照价赔偿

Answer 3

礼貌道歉，可以照价赔偿

Answer 4

Express deeply sorry to the guest and pay the reasonable loss of the gust.

Answer 5

The hotel party: in a hotel in these events such as due compensation for the hotel, and then from the hotel to the attendant make criticism education, and deduct the penalties.
The waiter Angle: should be the first to guests an apology, and the root cause of the error must be the waiter himself, in after apologizing contact immediately boss (the captain or competent) to the guest mean to give his response compensation, until the guest satisfaction. And of course a bit, that's what damage the precious goods sex, if more expensive there may be to touch to the law, then the waiter will mainly responsible for, the hotel by the secondary liability also want to take part of the guest's property.本回答被提问者采纳